The intra-oral dental assistant is expected to develop skills to assist the dentist with treatment procedures at chairside; produce diagnostic x-rays for interpretation by the dentist; provide oral health instructions for child, teenage, and adult patients; perform chairside support and laboratory procedures that are required for dental treatments; and perform intra-oral procedures which are authorized by the dentist. Dental assistants are also expected to develop skills in basic business office procedures.
The NDAEB certificate is required to use Intra-Oral skills in Ontario. Students are encouraged to apply for ODAA certification once successfully completing the NDEAB exam.
During the pandemic theory will be delivered synchronously through online lectures. Students must be prepared to attend online classes and commit to 25 hours per week to their course. Practical courses will require safe, on-campus attendance in order to complete necessary learning outcomes. On-campus activities which include:
Graduates of this program can find employment in Dental Offices, Hospitals, Community Health Centers, Educational Institutions, and Clinics. Some examples of positions graduates have progressed to include:
Spark Health & Business Academy’s Dental Assisting Diploma Program is regulated by the National Dental Assisting Examining Board (NDAEB).
Our program prepares you to take the NDAEB Exam.
All dental assistants wishing to perform intra-oral duties (Level II ) in the Province of Ontario are required to hold the NDAEB certificate.
Our Dental Treatment Co-ordinator Certificate prepares dental assistants and dental receptionists to play a key administrative role in the dental care team. Learn the essential skills – such as dealing with finances, marketing and client relations – needed to build a dental practice and to optimize service delivery. Develop effective case presentation and consultative treatment-planning skills
Management of all aspects of patient scheduling and flow as well as communications, administration of dental insurance claims and recall systems are also included in the training. Students successfully completing the Dental Treatment Coordinator Certificate Program will possess an advanced level of training in appropriate office responsibilities. This will provide the dental office/clinic with an employee who is capable, knowledgeable and highly skilled.
Cost : $975
Duration:4 sessions (virtual classes)
Overview Duties & Responsibilities of the Dental Office Coordinator
Sexual Violence Policy
(a) Spark Health and Business Academy is committed to providing its students with an educational environment free from sexual violence and treating its students who report incidents of sexual violence with dignity and respect.
(b) Spark Health and Business Academy has adopted this Sexual Violence Policy, which defines sexual violence and outlines its training, reporting, investigative and disciplinary responses to complaints of sexual violence made by its students that have occurred on its campus, or at one of its events and involve its students.
(c) The person accused of engaging in sexual violence will be referred to as the “Respondent” and the person making the allegation as the “Complainant”.
2. Definition of Sexual Violence
Sexual violence means any sexual act or act targeting a person’s sexuality, gender identity or gender expression, whether the act is physical or psychological in nature, that is committed, threatened or attempted against a person without the person’s consent, and includes sexual assault, sexual harassment, stalking, indecent exposure, voyeurism and sexual exploitation.
3. Training, Reporting and Responding to Sexual Violence
(a) Spark Health and Business Academy shall include a copy of the Sexual Violence Policy in every contract made between it and its students, and provide a copy of the Sexual Violence Policy to career college management (corporate directors, controlling shareholders, owners, partners, other persons who manage or direct the career college’s affairs, and their agents), instructors, staff, other employees and contractors and train them about the policy and its processes of reporting, investigating and responding to complaints of sexual violence involving its students. *Any company participating in offering student internships on their premises must provide an undertaking in writing that it is in compliance with all applicable legislation, including the Ontario Human Rights Code and the Occupational Health and Safety Act and will provide students access to those policies should they encounter issues relating to sexual violence in the workplace.
(b) The Sexual Violence Policy shall be published on its website.
(c) Career college management, instructors, staff, other employees and contractors of Spark Health and Business Academy will report incidents of or complaints of sexual violence to the President upon becoming aware of them.
(d) Students who have been affected by sexual violence or who need information about support services should contact the President.
(e) Subject to Section 4 below, to the extent it is possible, Spark Health and Business Academy will attempt to keep all personal information of persons involved in the investigation confidential except in those circumstances where it believes an individual is at imminent risk of self-harm, or of harming another, or there are reasonable grounds to believe that others on its campus or the broader community are at risk.
This will be done by:
(i) ensuring that all complaints/reports and information gathered as a result of the complaint/reports will be only available to those who need to know for purposes of investigation, implementing safety measures and other circumstances that arise from any given case; and
(ii) ensuring that the documentation is kept in a separate file from that of the Complainant/student or the Respondent.
(f) Spark Health and Business Academy the right of the Complainant not required to report an incident of or make a complaint about sexual violence or not request an investigation and not to participate in any investigation that may occur in order to obtain supports and services or accommodation.
(g) Notwithstanding (f), in certain circumstances, Spark Health and Business Academy may be required by law or its internal policies to initiate an internal investigation and/or inform police without the complainant’s consent if it believes the safety of members of its campus or the broader community is at risk.
(h) In all cases, including (f) above, Spark Health and Business Academy will appropriately accommodate the needs of its students who are affected by sexual violence. Students seeking accommodation should contact the President.
In this regard, Spark Health and Business Academy will assist students who have experienced sexual violence in obtaining counselling and medical care, and provide them with information about sexual violence supports and services available in the community as set out in Appendix 1 attached hereto. Students are not required to file a formal complaint in order to access supports and services.
4. Investigating Reports of Sexual Violence
(a) Under this Sexual Violence Policy, any student of Spark Health and Business Academy may file a report of an incident or a complaint to the President in writing. The other officials, offices or departments that will be involved in the investigation are Director of Education
(b) Upon receipt of a report of an incident or a complaint of alleged sexual violence being made, the President will respond promptly and:
(i) determine whether an investigation should proceed and if the Complainant wishes to participate in an investigation;
(ii) determine who should conduct the investigation having regard to the seriousness of the allegation and the parties involved;
(iii) determine whether the incident should be referred immediately to the police;
In such cases or where civil proceedings are commenced in respect of allegations of sexual violence, Spark Health and Business Academy may conduct its own independent investigation and make its own determination in accordance with its own policies and procedures; and
(iv) determine what interim measures ought to be put in place pending the investigation process such as removal of the Respondent or seeking alternate methods of providing necessary course studies.
(c) Once an investigation is initiated, the following will occur:
(i) the Complainant and the Respondent will be advised that they may ask another person to be present throughout the investigation;
(ii) interviewing the Complainant to ensure a complete understanding of the allegation and gathering additional information that may not have been included in the written complaint such as the date and time of the incident, the persons involved, the names of any person who witnessed the incident and a complete description of what occurred;
(iii) informing and interviewing the Respondent of the complaint, providing details of the allegations and giving the Respondent an opportunity to respond to those allegations and to provide any witnesses the Respondent feels are essential to the investigation;
(iv) interviewing any person involved or who has, or may have, knowledge of the incident and any identified witnesses;
(v) providing reasonable updates to the Complainant and the Respondent about the status of the investigation; and
(vi) following the investigation, the President will:
(A) review all of the evidence collected during the investigation;
(B) determine whether sexual violence occurred; and if so
(C) determine what disciplinary action, if any, should be taken as set out in Section 5 below.
5. Disciplinary Measures
(a) If it is determined by Spark Health and Business Academy that the Respondent did engage in sexual violence, immediate disciplinary or corrective action will be taken. This may include:
(i) disciplinary action up to and including termination of employment of instructors or staff; or
(ii) expulsion of a student; and /or
(iii) the placement of certain restrictions on the Respondent’s ability to access certain premises or facilities; and/or
(iv) any other actions that may be appropriate in the circumstances.
(a) Should the Complainant or the Respondent not agree with the decision resulting from the investigation, he or she may appeal the decision to the President within 10 days by submitting a letter addressed to the President advising of the person’s intent to appeal the decision.
7. Making False Statements
(a) It is a violation of this Sexual Violence Policy for anyone to knowingly make a false complaint of sexual violence or to provide false information about a complaint.
(b) Individuals who violate this Sexual Violence Policy are subject to disciplinary and / or corrective action up to and including termination of employment of instructors or staff or expulsion of a student.
(a) It is a violation of this Sexual Violence Policy to retaliate or threaten to retaliate against a complainant who has brought forward a complaint of sexual violence, provided information related to a complaint, or otherwise been involved in the complaint investigation process.
(b) Individuals who violate the Sexual Violence Policy are subject to disciplinary and /or corrective action, up to and including termination of employment of instructors or staff or expulsion of a student.
(a) Spark Health and Business Academy shall ensure that student input is considered in the development of its Sexual Violence Policy and every time it is reviewed or amended.
(b) Spark Health and Business Academy shall review its Sexual Violence Policy 3 years after it is first implemented and amend it where appropriate. This date is January 1, 2023.
10. Collection of Student Data
(a) Spark Health and Business Academy shall collect and be prepared to provide upon request by the Superintendent of Private Career Colleges such data and information as required according to Subsections 32. 1 (8), (9), (10) and (11) of Schedule 5 of the Private Career Colleges Act, 2005 as amended.
The following represents a list of Provincial Rape Crisis Centres:
Canadian Association of Sexual Assault Centres Ontario
English - Assaulted Women’s Helpline
Toll Free: 1-866-863-0511
#SAFE (#7233) on Bell, Rogers, Fido or Telus mobile
Français - Fem’aide
Telephone Toll-Free: 1-877-336-2433
ATS: 1 866 860-7082
Sexual Assault/Domestic Violence Treatment Centres
Sexual Assault/Domestic Violence Treatment Centres
35 hospital-based centres that provide 24/7 emergency care to women - http://sadvtreatmentcentres.ca/
Sexual Assault/Domestic Violence Treatment Centres - http://www.satcontario.com/
Sexual Assault Centre of Brantford
Guelph-Wellington Women in Crisis
Sexual Assault Centre (Hamilton and Area)
Crisis: (905) 525-4162
Office (905) 525-4573
Sexual Assault Support Centre of Waterloo Region
Sexual Assault Centre London
London Abused Women’s Centre
Office: (905) 792-0821
Sexual Assault & Violence Intervention Services of Halton
Crisis: 905-875-1555 or 1-877-268-8416